FM Operations – Office Manager

FM Operations – Office Manager

Location: St Albans
Salary: £46,000 per annum
Start Date: ASAP
Employment Type: Permanent
Sectors: Facilities Management, Building Services

Role Summary

We are seeking an organised and proactive FM Operations / Office Manager to support a growing Facilities Management business. This key role coordinates the FM support hub, ensuring smooth day-to-day operations across helpdesk, planned maintenance, compliance, and office functions.

Key Responsibilities
* Provide day-to-day administrative support to FM Operations and Contract Managers
* Support the mobilisation of new FM contracts, including documentation and CAFM setup
* Oversee the effective operation of the FM Support Hub, working with the FM Service Desk Supervisor
* Manage day-to-day office operations, ensuring a professional and efficient working environment
* Manage onboarding processes, including contracts, right to work checks, and system setup
* Maintain employee records, training logs, and HR documentation
* Coordinate recruitment administration and interview processes
* Support subcontractor engagement and documentation, assisting in tracking extra works and quotations

Requirements
* Experience in Facilities Management, building services, or a maintenance environment is essential
* Previous experience in an office management, operations support, or coordination role
* Experience supporting multi-site service delivery environments
* Understanding of PPM and statutory compliance requirements (or willingness to learn)
* Familiarity with CAFM systems (e.g., MRI Evolution) is desirable
* Strong Microsoft Office skills (Excel, Word, Teams, SharePoint)

Package & Benefits
* Competitive salary
* Opportunity to work in a central operational support position within a growing business
* Professional and supportive working environment