Logistics Administrator

Logistics Administrator

Location: Hayes
Salary: £27,000 – £30,000
Full-Time | Permanent

We are currently recruiting for a Logistics Administrator to join a busy logistics and warehouse operation based in Hayes.

This role will support the day-to-day administration and coordination of logistics operations, ensuring all processes are managed efficiently and accurately. The successful candidate will act as a key point of contact for customers, internal teams and management, helping to ensure clear communication and smooth operational delivery.

Please only apply if you are able to attend the office in Hayes and live within a 45-minute commute. Applications from candidates outside this travel distance will not be considered.

Key Responsibilities

• Process customer orders accurately, ensuring job details, delivery schedules and site information are recorded correctly

• Liaise with warehouse and operational teams to ensure all job information is complete and communicated to the relevant departments

• Support management with reporting and data analysis to monitor operational performance and productivity

• Maintain accurate customer and logistics records, ensuring documentation and correspondence are stored correctly

• Track shipments, deliveries and operational updates within internal systems

• Handle incoming telephone calls and email enquiries professionally, responding or directing queries where appropriate

• Assist with document preparation, filing and general office organisation

• Provide administrative support to senior management and operations teams when required

• Carry out additional administrative duties to support the wider logistics function during busy periods

Requirements / Skills

• Previous experience working in an Administration or Operations role within a Logistics or Warehouse environment is essential

• Strong organisational skills with excellent attention to detail

• Professional communication skills with a confident telephone manner

• Good working knowledge of Microsoft Office (Email, Word and Excel)

• Ability to manage multiple tasks and prioritise workload effectively

• Positive attitude with a willingness to learn and take on new responsibilities