Warehouse Supervisor

Salary: £35,000-£38,000 per annum
Location: Peterborough
Hours: Monday to Friday, 08:00-17:00, with a one-hour unpaid lunch break
Reports to: Warehouse Manager and/or Operations Manager

Job Summary

The Warehouse Supervisor will oversee day-to-day warehouse operations and supervise the warehouse team to ensure goods are received, stored, picked, packed and dispatched efficiently. The role is responsible for maintaining accurate stock records, supporting productivity targets and ensuring that health and safety standards are followed.

Key Responsibilities

• Supervise and coordinate the daily work of warehouse staff.
• Support the receipt, storage, picking, packing and dispatch of goods.
• Maintain inventory accuracy through regular stock counts and reconciliations.
• Monitor warehouse performance and productivity against operational targets.
• Ensure employees follow health and safety requirements and company procedures.
• Train, coach and support team members, and contribute to performance reviews.
• Allocate work and organise staffing to meet operational requirements.
• Maintain accurate warehouse records and prepare operational reports.
• Work with the Warehouse Manager, Operations Manager and senior management to support timely order fulfilment.
• Ensure warehouse equipment is maintained and operated safely.

Person Specification

Essential Qualifications

• External Counterbalance forklift truck licence. Internal licences are not accepted.
• External Reach Truck licence. Internal licences are not accepted.

Experience and Knowledge

• Experience in warehouse operations; previous supervisory experience is preferred.
• Knowledge of inventory management systems and warehouse management software (WMS).
• Proficiency in Microsoft Office, particularly Excel.

Skills and Attributes

• Leadership and team management.
• Inventory control and attention to detail.
• Clear communication and strong interpersonal skills.
• Planning, organisation and time management.
• Problem-solving and sound decision-making.
• Ability to work under pressure and meet deadlines.
• Strong awareness of health and safety.

Working Environment

The role is based in a warehouse and involves standing and walking for extended periods, lifting, and operating warehouse equipment. The normal working pattern is Monday to Friday, 08:00-17:00. Additional hours may occasionally be required to meet business needs.